These books are prepared for the IIBF's Inclusive Banking Through Business Correspondents (for basic and advanced courses), exclusively published by Taxmann. This Combo includes the following books:

Inclusive Banking Through Business Correspondents (Basic Course)
Inclusive Banking Through Business Correspondents (Advanced Course)
The key features of these books are as follows:

Inclusive Banking Through Business Correspondents (Basic Course)

This book discusses the essential role of Business Correspondents (BCs) and Business Facilitators (BFs) in transforming India's rural economy. The book outlines a comprehensive approach towards financial inclusion, targeting unbanked communities and unpenetrated geographies. It emphasises the importance of the BC/BF model in providing vital banking services to those previously excluded and in areas devoid of bank branches.

This book has been developed under the guidance of the Indian Banks' Association (IBA) and the Reserve Bank of India (RBI). It adopts a modular approach, ensuring a coherent and logical flow of content across its four modules, which are as follows:

General Banking
Financial Inclusion and Role of Business Correspondents
Technical Skills
Soft Skills and Behavioural Aspects
It is an invaluable resource for practising bankers and institutions seeking a deeper understanding of financial inclusion, the BC/BF model, and the certification aspirants.

The Present Publication is the 2024 Edition, revised and updated by Mr K.S. Padamnabhan | Retd. CGM – NABARD. Taxmann exclusively publishes this book for the Indian Institute of Banking and Finance with the following noteworthy features:

[Economic Significance] Emphasises the role of the BC/BF model in supporting India's rural economy by connecting unbanked populations with banking services
[Objective of BC/BF Model] Explains the purpose of the BC/BF model in reaching excluded individuals and offering banking services in areas without bank branches
[Operational Risks and Skill Requirements] Discusses the operational and reputational risks involved for banks in engaging BCs and the necessary skill sets required for effective performance
Inclusive Banking Through Business Correspondents (Advanced Course)

This comprehensive guide is essential for individuals aspiring to become Business Correspondents (BCs) or Business Facilitators (BFs) in India's evolving financial landscape. This guide is designed to equip candidates with the knowledge and skills needed to effectively serve as a bridge between banks and the unbanked or underbanked segments of society, thereby contributing significantly to the overall economic development of India.

This book has been developed under the guidance of the Indian Banks' Association (IBA) and the Reserve Bank of India (RBI). It addresses the operational and reputational risks banks face when engaging BCs and underscores the need for skill development in these roles. It adopts a modular approach, ensuring a coherent and logical flow of content, and the content includes a mixture of theoretical knowledge and practical insights, which is as follows:

General Banking
Financial Inclusion and Role of Business Correspondents
Technical Skills
Soft Skills and Behavioural Aspects
It is an invaluable resource for practising bankers and institutions seeking a deeper understanding of financial inclusion, the BC/BF model, and the certification aspirants.

The Present Publication is the 2024 Edition, revised and updated by Mr K.S. Padamnabhan | Retd. CGM – NABARD. Taxmann exclusively publishes this book for the Indian Institute of Banking and Finance with the following noteworthy features:

[Structure of Indian Banking and Types of Banks] This section discusses the Indian banking system's framework, exploring the variety of banks and their functions alongside recent trends in banking
[Banking Services and Operations] It discusses various deposit schemes, account opening procedures, KYC mechanisms, and banking operations. It also includes chapters on accounting, finance, and principles of sound lending, with a special focus on retail lending
[Risk Management and Regulatory Frameworks] The book addresses asset classification, methods of recovery, and the integrated ombudsman scheme, emphasising the importance of risk and fraud management in banking operations
[Financial Inclusion and the Role of BC/BF] This critical section discusses financial inclusion, detailing the BC/BF model, the need for such a model, and the roles and responsibilities involved. It also sheds light on government schemes promoting financial inclusion.
[Technical Skills for Business Correspondents] This section makes the reader understand how to handle micro ATMs, biometric devices, basic connectivity issues, digital banking products, and recent developments in digital banking
[Soft Skills and Behavioural Aspects] The book underlines the importance of soft skills for business correspondents, including relationship building, negotiation skills, dealing with various types of customers, and strategies for loan recovery